PRIVACY POLICY
We at Prism Glass Limited are committed to your privacy and recognise the need for appropriate protection and management of personal information. This Privacy Policy (together with our Website Terms of Use and Cookie Policy) explains how we use personal information.
The information we may collect from you
We may collect information that you supply to us when you:
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Email us directly or contact us through our website
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Call us or send us a facsimile (fax) or send us an SMS
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Write to us
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Meet with us on a face-to-face basis
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Send us a job application (including a CV) to us
The information we may collect from you includes:
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Your name and job title
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Your contact information, including telephone and email
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Your company details, including company name, address and contacts (or if you are not a business or company, the address you provide)
If you contact us, we may keep a record of that correspondence. Where we are responding to an enquiry or assisting you with our services, we may need to ask you for additional information, and we will explain why we require the information and how we will use it. If you choose not to provide the requested information, we may unfortunately not be able to offer our services to you or assist you with your enquiry. We may also collect data from you if you contact us to apply for a job and use that to process your job application.
How will we use your information
We collect the information you provide to:
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Supply you with our services (for example, you need us to provide you with glass fitters for a job)
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Assist with and respond to your enquiry (for example, a quote request)
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Carry out any obligations arising from any contracts entered into between you and us (for example, you require us to fit and project manage your glazing project)
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Respond to you to process your application if you applied for a job role with us (for example, you emailed us about a glass fitter role)
We may need to share your information with members of our company, sub-contractors working with us and our suppliers. This will be to provide our services and fulfil our obligations to you. For example, your name and contact details may be shared with the fitting team so they can meet you on-site and provide glazing services.
We will not use your personal information to send you marketing mailings. We will not share your information with other organisations unless:
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We have informed you, and you have given us your consent to do so
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They are directly involved in the provision of our services to you
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A legal matter or dispute has arisen
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We are required to do so by law
In fulfilling your order, we may send your company details to obtain information from credit reference agencies.
Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place appropriate physical, electronic and managerial procedures to safeguard any information we have about you.
Cookies
When you visit our website, we may collect information about your computer, including your IP address, operating system, browser type and cookies where available. We use Google Analytics and Wix Insights to help us do that. The information captured is for statistical purposes, visitor behaviour information and helps us improve our website. It is not used to identify individuals.
By default, functional cookies, analytics cookies, and marketing cookies are disabled. For more information about Cookies, please see our Cookie Policy.
Other websites
Our website contains links to other websites. If you choose to follow the links, you should note that we do not have any control over those other websites, and you do so at your own risk. You should look at the privacy statement applicable to the website you are visiting.
Access to your information, correction and your rights
You have the right to view, amend, or delete the personal information that we hold. You can request a copy of some or all of the personal information we hold about you.
To view, amend, or delete personal information that we hold, email your request to info@prismglass.co. Alternatively, write to the Prism Glass Head Office, Unit 9, 193 Garth Rd, Morden SM4 4LZ.
Changes to our privacy policy
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
This policy was reviewed on 3 Sept 2023.